Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debbie Vanneman

Debbie Vanneman

August 19, 2026

5  out of  5
rating by Debbie Vanneman
"They are always their for me."
We responded:
"Thank you for your feedback, Debbie. We are pleased to hear that you had a pleasant and positive experience with us here at State Farm Agent Duane Pascua's Team."
Profile photo of Savannah Magaoay

Savannah Magaoay

August 17, 2026

5  out of  5
rating by Savannah Magaoay
"Five stars for DJ! He provided top-notch customer service—super nice, super attentive, and went above and beyond to make sure everything I needed was taken care of. Definitely ask for DJ!"
We responded:
"We appreciate your review, Savannah. We are super happy you had a wonderful experience with our team member DJ. We hope we'll be able to help you fulfill your insurance needs for more years to come!"
Profile photo of Stress Lesser Living

Stress Lesser Living

August 11, 2026

5  out of  5
rating by Stress Lesser Living
"We have had State Farm for over 30 years and been with Duane Pascua's office for about 15 of those. Our experience has always been exceptional and their customer service typically goes above and beyond. We have our homeowners policy and four vehicles with them curently,but have insured multiple other vehicles over the years. Wendy and DJ have been consistently ready to offer any help, when needed, and research anything they can't answer immediately. I would highly recommend this company to anyone in the market for insurance."
We responded:
"Thank you for the 5 star and amazing review. Wendi and DJ are an asset to our team. Their knowledge and dedication to exceptional service truly shine, and we're glad they were able to assist you. We are thankful to have you as part of our State Farm family and look forward to continuing our relationship!"
Profile photo of JB G

JB G

August 5, 2026

5  out of  5
rating by JB G
"Duane and his staff are great, always go over and beyond to make sure my policies are taken care of. I appreciate the time they spend to answer any questions I have.
Thanks Duane and staff! Keep up the great work making us customers happy!!!"
We responded:
"We love seeing reviews like this! Thank you JB for taking the time to tell us about your experience with our office. We hope to help you fulfill your insurance needs for years to come."
Profile photo of Mike Fabrizio

Mike Fabrizio

July 31, 2026

5  out of  5
rating by Mike Fabrizio
"This is my second attempt at sending a reply for the service I received on my Honda Accord last week.
Nick from proper auto glass repair did a most excellent job very prompt, friendly and courteous as well as knowledgeable.
Your State farm rep Wendy, was very quick and efficient in getting my claim sent to the proper place and also she's always a great asset to your company"
We responded:
"We appreciate your review, Mike. We are happy that you had such a wonderful experience with our team."
Profile photo of Nathan Fender

Nathan Fender

July 31, 2026

5  out of  5
rating by Nathan Fender
"They are very helpful. They answer all my questions and in a very timely manner never had to wait."
We responded:
"Thank you so much for the 5-stars, Nathan! Thanks for taking a moment to share your positive rating. We are thankful to have you as part of our State Farm Family."
Profile photo of Ken Jomoc

Ken Jomoc

July 31, 2026

5  out of  5
rating by Ken Jomoc
"The staff of this State Farm’s office, Wendi and DJ, has provided me that friendly and professional service that I look for. I appreciate that they respond to all my inquiries in a timely manner. Needless to say, I too, recommend this 5 star State Farm office for all your insurance needs."
We responded:
"Ken, thank you for the wonderful review! We are so happy to have you as part of our State Farm family, and we hope to help you with your insurance needs for years to come."
Profile photo of Gary Kessler

Gary Kessler

July 15, 2026

5  out of  5
rating by Gary Kessler
"This is a great office! Wendi was absolutely amazing in getting our long-running claim settled. Always friendly and lightening fast responses. Highly recommend!"
We responded:
"Thank you, Gary, for the amazing review. We're glad to know Wendi was able to help you with your claim. If you ever have any questions or need assistance, we are here to help."
Profile photo of Rachel Kessler

Rachel Kessler

July 14, 2026

5  out of  5
rating by Rachel Kessler
"They are amazing. Always taking care of us."
We responded:
"Thank you, Rachel, for your kind comments. It means a lot to our team. We are always here for anything you need!"
Profile photo of Debra Ramirez

Debra Ramirez

April 10, 2026

5  out of  5
rating by Debra Ramirez
"Every time I call DJ has been friendly, informative, helpful in addition he has a very good follow through in regard to checking back with me for whatever issue we previously discussed. I highly recommend Pascua State Farm agency if you’re looking for great customer service in addition to competent coverage at competitive prices."
We responded:
"Thank you for taking the time to leave our team a review, Debra. We are so happy you had a such a wonderful experience with DJ. We are thankful to have you as part of our State Farm family and look forward to continuing our relationship."
Profile photo of J K

J K

April 1, 2026

5  out of  5
rating by J K
"Hi,
I called to update coverage on auto/homeowners/umbrella insurance coverage. Before I called I read up on what coverage I should have. Long story short, it is very confusing, but Andrew was so patient in explaining the pros and cons of of making the changes I wanted to make. With his thorough explanation of each type of coverage and how it may impact my premiums and deductibles, I was able to make an informed decision on the coverage I need. 5 stars on helpfulness, patience and customer service."
We responded:
"Thank you JK for the amazing review. We're delighted to hear that Andrew was helpful and provided all the information you needed for you to make the right decision. We hope we'll be able to help you fulfill your insurance needs for more years to come"
Profile photo of Susan Lough

Susan Lough

March 31, 2026

5  out of  5
rating by Susan Lough
"DJ has been patient and helpful and outstanding"
We responded:
"Thank you so much for the 5-star rating, Susan! We appreciate your business and are always here to help with any insurance questions or needs you may have."
Profile photo of Diane Carlson

Diane Carlson

January 8, 2026

5  out of  5
rating by Diane Carlson
"Wendi was amazing! She went above and beyond to help me with a difficult situation regarding my parent’s loss of their trailer and tree removal. She kept me updated, made appointments, gave me referrals and timelines! She was so knowledgeable and sympathetic to our needs. If I need anything in the future I hope I will be able to have her assist!"
Profile photo of Dorothea Ryans

Dorothea Ryans

June 26, 2025

5  out of  5
rating by Dorothea Ryans
"After more than 30 years of service with State Farm Duane Pascua, this was the first time I visited the new office since he moved from off of greenback Lane. The office is a beautiful place comfortable welcoming. I really enjoyed my visit to the office. I normally do a lot of stuff online or the way normally comes to the office. This time I went to his office and it was a wonderful visit. Got to meet the family because we all family over 30. Some of my years will consider family"
We responded:
"Thank you for the wonderful review, Dorothea! We are thrilled you are happy with your experience visiting the office. Our office is there for you whenever you need us to help you protect what matters the most."
Profile photo of Johon

Johon

February 11, 2025

5  out of  5
rating by Johon
"Professional and efficient. They all helped me out with my many insurance roadblocks. Thank you"
Profile photo of Jailin Pewitt

Jailin Pewitt

October 22, 2024

5  out of  5
rating by Jailin Pewitt
"I had an amazing experience with Jared as my agent! They helped me lower my monthly cost and took the time to show me other options that fit my needs. Thanks to their guidance, I was able to get a multi-policy discount, which saved me even more. The whole process was smooth and stress-free. Highly recommend their services if you’re looking for savings and great customer care!"
Profile photo of Dionesio Layson

Dionesio Layson

April 19, 2024

5  out of  5
rating by Dionesio Layson
"These guys are the best! They took care of all my needs and handled my claims professionally and promptly! I will definitely send all of my friends and family to this State farm branch and thank you Jared for all your years of service you've been my go-to from day one!"
We responded:
"Thank you Dionesio for taking the time to tell us about your experience with our agency. We work hard to provide great insurance services and glad Jared was able to help you with your claim."
Profile photo of Jody Fox

Jody Fox

March 6, 2024

5  out of  5
rating by Jody Fox
"I’ve been with State Farm for over 15 years. They have provided great rates for my life insurance policies and all my vehicles and motorcycles. Thank you Jared for all your help and great customer service!!"
We responded:
"Jody! Thank you for taking the time to leave a review. We are happy we could get you the right coverage and price for you life, autos, and motorcycle insurance. We hope to help you with your insurance needs for many years to come!"
Profile photo of Melissa McDaniel

Melissa McDaniel

January 12, 2024

5  out of  5
rating by Melissa McDaniel
"The best … Duane has taken care of us for over 20 years plus"
We responded:
"We appreciate you Melissa and we're thankful to have you as a policyholder at our State Farm office in Roseville. We hope to help you fulfill your insurance needs for more years to come."
Profile photo of Shannon

Shannon

December 7, 2023

5  out of  5
rating by Shannon
"Wendi helped my husband and I get everything updated today at our yearly check in. She was very helpful and answered our millions of questions. Wendi is the best! Duane is great too. He is always there if we ever have any questions or want any changes. I highly recommend this location they really care for their customers."
We responded:
"We are always here for you, Shannon. We are happy to have you as a customer and we hope to help you with your insurance needs for many years to come."
Profile photo of wendy willis

wendy willis

November 21, 2023

5  out of  5
rating by wendy willis
"Jared at State Farm has always been so helpful. I love State Farm they’ve been my insurance company for a long time I would not trade them for the world anything I need I call I ask and they’re very attentive to my needs and any question I have no matter what it may be, I always feel like everything His answered in a way I understand.
Today I must’ve called 20 times that office and Jared helped. Every time I changed my policy around added deleted everything and it was still so professional and I was treated me so kind. I love this company, and I will never change"
We responded:
"Thank you Wendy for the amazing review! We are thrilled you are happy with your experience every time you call and the service Jared provided. Our office is there for you whenever you need us and look forward to continuing our relationship!"
Profile photo of Rick Blas

Rick Blas

November 14, 2023

5  out of  5
rating by Rick Blas
"Wendi was very courteous and very helpful."
We responded:
"We're always here for you, Rick! Glad you had a great experience with Wendi. We hope to help you with your insurance needs for years to come!"
Profile photo of Alexander Stafford

Alexander Stafford

October 31, 2023

5  out of  5
rating by Alexander Stafford
"This team is amazing. They always provide extensive and thorough results for any of my inquiries. Every time I'm incredibly nitpicky about anything for my car I'm always met with utmost attention and care. When I moved they create a well balanced plan for merging my vehicle and renter's insurance. I highly recommend having your policy managed by this team."
We responded:
"Thank you Alexander for taking the time to tell us about your experience with our agency! My team and I work hard to provide great customer service and hope to serve you for many years to come."
Profile photo of Diane Lawton

Diane Lawton

September 29, 2023

5  out of  5
rating by Diane Lawton
"we have been customers with Duane and his team since 2012. Their customer service is top notch. They respond to inquires timely and are always very helpful. We have NEVER had a problem or any issues with them. I would highly recommend Duane Pascua and his team for your insurance needs. Oh, and I like receiving birthday and holiday cards from them. It's the little things. Thanks for your years of service!
Diane & Dena Lawton"
We responded:
"Thank you Diane for the amazing review! Our team works hard to provide all the information our customers need. We are thrilled to hear that you are happy with our services!!"
Profile photo of Shell

Shell

September 21, 2023

5  out of  5
rating by Shell
"Love everyone here and the incredible service! I’ve been a customer of Duane’s for well over 5 years and it’s always been such a positive experience when I need to make changes, an inquiry, or request something. Amazing team and service!"
We responded:
"Rachell, we love seeing reviews like this! It is a priority in our office to provide great insurance options and information so you the customer can make the best decision. We are thrilled you are happy with your experience."