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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

wendy willis

November 21, 2023

5  out of  5 rating by wendy willis
"Jared at State Farm has always been so helpful. I love State Farm they’ve been my insurance company for a long time I would not trade them for the world anything I need I call I ask and they’re very attentive to my needs and any question I have no matter what it may be, I always feel like everything His answered in a way I understand. Today I must’ve called 20 times that office and Jared helped. Every time I changed my policy around added deleted everything and it was still so professional and I was treated me so kind. I love this company, and I will never change"

Rick Blas

November 14, 2023

5  out of  5 rating by Rick Blas
"Wendi was very courteous and very helpful."

Alexander Stafford

October 31, 2023

5  out of  5 rating by Alexander Stafford
"This team is amazing. They always provide extensive and thorough results for any of my inquiries. Every time I'm incredibly nitpicky about anything for my car I'm always met with utmost attention and care. When I moved they create a well balanced plan for merging my vehicle and renter's insurance. I highly recommend having your policy managed by this team."

Diane Lawton

September 29, 2023

5  out of  5 rating by Diane Lawton
"we have been customers with Duane and his team since 2012. Their customer service is top notch. They respond to inquires timely and are always very helpful. We have NEVER had a problem or any issues with them. I would highly recommend Duane Pascua and his team for your insurance needs. Oh, and I like receiving birthday and holiday cards from them. It's the little things. Thanks for your years of service! Diane & Dena Lawton"

Rachell Grant

September 21, 2023

5  out of  5 rating by Rachell Grant
"Love everyone here and the incredible service! I’ve been a customer of Duane’s for well over 5 years and it’s always been such a positive experience when I need to make changes, an inquiry, or request something. Amazing team and service!"

lucinda nahinu

September 19, 2023

5  out of  5 rating by lucinda nahinu
"They have been very helpful and knowledgeable. Wendy is a great person and kept me updated on my truck when I needed my windshield fixed. I’m very happy to have made this change."

Jose Santos

September 12, 2023

5  out of  5 rating by Jose Santos
"I have been a satisfied State Farm client for years. When I recently moved from San Jose CA to Roseville (near Sacramento), I decided to move to a local SF agent in my new area, even though I was happy with the previous one. It is one of the best decisions in my life. Duane Pascua and his office staff has made my insurance experience effortless and painless. Moving all my paperwork from State Farm region to another was not automatic but Duane Pascua made it easy for me. In my latest purchase of a plug-in hybrid, office associate Wendi Hove did everything including sending me my new insurance cards. I am recommending this agency for all my family and friends who need a super-efficient agent who goes the extra mile for their clients."

Mark H

July 25, 2023

5  out of  5 rating by Mark H
"If you have a chance to work with Wendi, she's really awesome. She went above and beyond when I came in to discuss my insurance options, and she's the most compassionate insurance agent Iv'e ever worked with honestly. I had a very good experience here."

Kyle Rickard

March 14, 2023

5  out of  5 rating by Kyle Rickard
"Great customer service, competitive pricing"

patrick wilson

February 13, 2023

5  out of  5 rating by patrick wilson
"Kara did a great job getting our home owners insurance policy reinstated. She walked us through all the steps that were needed, to get our property up-to-date and never gave up on us. I appreciate her efforts and her willingness to spend the extra time to help us. Best Regards James Wilson"

Melissa McDaniel

November 17, 2022

4  out of  5 rating by Melissa McDaniel
"I have been with Duane well over twenty years and ave been treated well and have the most respect for him ... He takes care of my car and me and would not trade him for any other ... Thank you Duane Pascua ... You are appreciated"

Lisa Rezendes

August 16, 2022

5  out of  5 rating by Lisa Rezendes
"State Farm Insurance helped our family promptly & professionally! - In listing home, mortgage had just transferred that month & we urgently needed proof of insurance to get to right people. DJ & Wendi were efficient, accurate, & nice with all responses & information. They got a new policy initiated & confirmation sent immediately! Thanks."

Ron Burrell

July 19, 2022

5  out of  5 rating by Ron Burrell
"Wendi provided exceptional service. She was helpful, knowledgeable, and patient. Her assistance was greatly appreciated. Duane was an advocate and went above and beyond to research and get the correct information for my claim. He did this with quiet grace, compassion, and competence."

Jeremy Deffner

June 13, 2022

5  out of  5 rating by Jeremy Deffner
"Helpful office staff and no claim issues. Highly recommend."

david robinson

April 24, 2022

5  out of  5 rating by david robinson
"Great people that do insurance and they get the job done with the best rates"

L Kramer

April 21, 2022

5  out of  5 rating by L Kramer
"Great customer service!!!!!! AAAA++++++"

Jeff Hove

March 25, 2022

5  out of  5 rating by Jeff Hove
"Great service and great follow up. Nice to be able to reach a person when you call and not a computer."

Dan AI6XG Koellen

March 9, 2022

5  out of  5 rating by Dan AI6XG Koellen
"Been with State Farm for years but prior agent was not good. Walked in to Duane Pascua office and got great service. Now my insurance is with his office."

Ari

February 21, 2022

5  out of  5 rating by Ari
"Amazing Firm! Iv been doing business with Duane and Wendi for the past year and have had nothing but positive experiences. Thank you for everything!"

Susana Ayala

February 16, 2022

5  out of  5 rating by Susana Ayala
"Thank to Wendi and Duane Pascua’s office I was able to get my payment down to what it should be because it’s more affordable. She did everything she could about an old claim I had on file when it was trying to get skyrocketed but not this time Satan!>:)haha I appreciate all of their help throughout the years. You’re all amazing THANK YOU! Definitely deserves ⭐️⭐️⭐️⭐️⭐️"

Tyler Grover

February 11, 2022

5  out of  5 rating by Tyler Grover
"Wendi reached out to verify a few things with my policy and as always she’s amazing, professional, efficient and very kind. Can always count on her to do right by the customer. Thank you so much Wendi!!"

Gabrielle G.

February 10, 2022

5  out of  5 rating by Gabrielle G.
"Great insurance agency for auto, liability, etc! The team is helpful and easy to work with. Wendi is always happy to help, and quick to respond. We have multiple policies with them, Highly recommend!"

Kay Crumb

February 10, 2022

5  out of  5 rating by Kay Crumb
"I’ve been a State Farm customer for several years, and Wendi has always been wonderful to work with. She always provides a fast response and explains everything very clearly. Would HIGHLY recommend!"

Aujani Austin

February 9, 2022

5  out of  5 rating by Aujani Austin
"Wendi has been a huge help to me and my family over the years! She has been such a hard worker and super driven about her line of work. Definitely someone you can trust!"

Olga Darmogray

January 21, 2022

5  out of  5 rating by Olga Darmogray
"Since joining State Farm, Duane and his team have made the process incredibly easy. Any question I ever have is answered clearly and quickly, and I know that my policies are in great hands! I would absolutely recommend Duane Pascua and his office to anyone looking for insurance."